Frequently Asked Questions
Answers to the frequently asked questions on how to get started with our Smart Packaging solution
A Smart Bottle refers to a traditional physical bottle that has been equipped with NFC tags allowing it to interact with digital devices and services.
Smart Bottles utilize NFC (Near Field Communication) technology embedded within tags to communicate with smartphones and other NFC-enabled devices.
Smart Bottles can be used for various purposes such as product degustations, product authentication, marketing campaigns, personalized experiences.
NFC stands for Near Field Communication.
An NFC-enabled bottle is a wine or spirits bottle that incorporates Near Field Communication (NFC) technology, allowing users to interact with digital content by tapping their NFC-enabled smartphone or device on the bottle.
No, you don’t need any special equipment. All you need is an NFC-enabled smartphone or device that supports NFC functionality.
The process to activate NFC may vary depending on your smartphone’s operating system. Generally, you can find the NFC settings in your phone’s settings menu. Enable NFC by toggling the switch to “On” or “Enable NFC.”
NFC technology is generally considered safe and secure. The data transfer is encrypted, and the short-range communication limits the risk of unauthorized access. However, it’s always important to exercise caution.
Our Smart Bottle platform provides a range of services including:
- Ordering NFC tags and encoding,
- Personalized LP page creation
- Personalized product degustation pages
- Subscription-based access to data collection and dashboards
- NFC interaction report with all the interaction data, including responses to the interactive parts or product degustation data
- Possibility to export all the collected CRM data, and import them into your system
Ordering NFC tags through our platform is easy. Simply navigate to the NFC tags section, select the desired quantity and type, and proceed to checkout.
Our personalized LP page creation process involves concept development, design, content creation, and launch.
We work closely with each client to understand their requirements and develop a customized LP page tailored to your brand and objectives.
Because every brand has a story to tell !
Subscribing to our platform for data collection and dashboards is simple. Just navigate to the subscription section, choose the subscription plan that suits your needs, and complete the registration process.
Yes, we offer demos or trials of our platform
Our trial period lasts for 8 months, which provides ample time for B2B clients to collect meaningful data from a project and decide if they want to go further. Please contact our sales team to inquire about trial options or to schedule a demo.
Technical support is available to assist you with any questions or issues you may encounter while using our platform.
You can contact our support team via email at hello@smartbottle.univerre.ch, phone, or through our online helpdesk system.
The minimum order quantity for NFC tags may vary depending on the type and specifications.
However, a minimum order quantity for NFC tags would be 1000 units.
Pricing for Smart Bottle projects is based on several factors, including the quantity of NFC tags required, complexity of the Landing Page development, and subscription to the platform for dashboard access. We offer transparent pricing structures with one-time fees for NFC tags and Landing Page development, along with a monthly subscription fee for dashboard access. Our pricing is designed to provide value and flexibility to our clients, ensuring that they receive a tailored solution that fits their budget and requirements.
More details about our pricing can be found here: https://smartbottle.univerre.ch/pricing-plans
The pricing includes the following components:
- NFC Tags: One-time fee for each NFC tag, covering supply, encoding, and integration.
- Landing Page Development: One-time fee for creating and customizing Landing Pages according to client specifications.
- Platform Subscription: Monthly fee granting access to the platform dashboard for monitoring Smart Bottle interactions and analytics.
The price for NFC tags is variable and depends on the quantity ordered. We offer competitive rates for bulk orders, and the pricing includes encoding and even integration into the bottles.
Pricing for a project of 10 000 is 0.35 CHF/tag.
The cost of Landing Page development varies based on the complexity of the project. Factors such as design complexity, interactive features, and content customization influence the pricing.
We provide tailored solutions to match the client’s branding and content requirements.
The platform subscription fee grants access to a detailed dashboard where clients can monitor interactions and analytics related to Smart Bottle usage. It provides insights into customer engagement, product popularity, and other valuable data metrics.
The pricing model covers the main components of Smart Bottle projects. However, additional costs may arise for optional services or features not included in the standard package. These will be communicated transparently to clients before implementation.
Yes, we offer volume discounts for bulk orders of NFC tags.
Absolutely! We understand that each project is unique, and we’re happy to provide personalized quotes tailored to your requirements. Contact our sales team to discuss your project details and get a customized pricing proposal.
Getting started with Smart Packaging begins with diving into a brainstorming session with you, our client. This collaborative process allows us to understand your goals, target audience, and desired outcomes in detail.
Together, we explore the potential applications and benefits of Smart Packaging for your products. Our aim is to develop a clear understanding of your vision and objectives before moving forward with the implementation process.
Our work process typically begins with a thorough analysis of your requirements and objectives.
We then collaborate with you to design the physical elements of the bottle, ensuring seamless integration of NFC hardware with your desired design aesthetics.
Next, we work on developing compelling content tailored to achieve your objectives. This includes conceptualizing, designing, and launching interactive digital experiences for your customers.
Throughout the process, we provide support and guidance to ensure a smooth and successful implementation.
We carefully consider both the technical requirements of NFC hardware and the aesthetic elements of your bottle design to ensure a perfect fit.
Our team collaborates closely with you to select or design NFC hardware that seamlessly integrates with your bottle design, enhancing both functionality and visual appeal.
Our content development process is collaborative and tailored to your specific goals. We work with you to define the key messages and objectives for your Smart Packaging solution.
From there, we develop engaging and interactive content that resonates with your target audience, including product information, promotions, games, or other digital experiences.
Absolutely! We provide comprehensive support throughout the concept development and launch phases of your Smart Packaging project.
Our team assists you in refining your ideas, designing engaging digital experiences, and seamlessly integrating them into your packaging.
We also provide guidance and assistance during the launch phase, helping to coordinate communication efforts and ensure a successful rollout of your Smart Packaging solution.
Throughout the entire work process, we handle all aspects from concept development to launch. Clients are welcome to provide sign-offs and feedback, but rest assured, we take care of the entire process, ensuring a seamless and successful implementation.